Accessibility Statement

Accessibility Statement for Eltham Man and Van

Eltham Man and Van is committed to providing an accessible online experience for all customers, including disabled users and people using assistive technologies. This accessibility statement explains how our accessible Eltham Man and Van website has been designed to be usable and inclusive for as many people as possible.

Our Accessibility Commitment

We aim to make the Eltham Man and Van website easy to use for everyone in the local area and beyond. Our goal is to offer clear information about our Eltham man and van services without creating unnecessary barriers. We continually work to improve the accessibility and usability of our site as part of our ongoing commitment to equal access.

Standards and Guidelines

The Eltham Man and Van website is being developed and improved with reference to the Web Content Accessibility Guidelines version 2.1, at Level AA. These guidelines are recognised as an international standard for making web content more accessible for people with disabilities, including people with visual, auditory, cognitive and motor impairments.

Our intention is to conform to WCAG 2.1 AA wherever possible and to review new content and features against these guidelines before they are added to the site.

Screen Reader Support

The accessible Eltham Man and Van website has been structured to work with screen readers and other assistive technologies. We use clear headings, descriptive text, and meaningful structure so that page content can be understood when read aloud. Images that are important for understanding the content include descriptive alternative text so that users who cannot see the images still receive the same essential information.

We aim to ensure that form fields, buttons and controls have accessible names and labels so that screen reader users can understand their purpose and complete tasks such as requesting a quote or finding information about our man and van services in Eltham.

Keyboard Navigation

The Eltham Man and Van website is designed so that most content and key features can be accessed using a keyboard only, without the need for a mouse or touch screen. Users should be able to move through menus, form controls and content sections using standard keyboard commands such as the Tab, Shift plus Tab, Enter and arrow keys.

We aim to provide visible focus indicators so that keyboard users can clearly see which element on the page is currently selected. This helps users who rely on keyboard navigation to track their position on each page while exploring information about our accessible Eltham man and van services.

Text, Colour and Layout

We aim to use plain, straightforward language to describe our services in the Eltham area. Text is presented with sufficient contrast against background colours to help users with low vision or colour vision deficiencies. Layouts are designed to be responsive so that content can be viewed on different screen sizes, including mobile phones and tablets.

Users can typically resize text using their browser settings without losing access to content or functionality. We avoid relying on colour alone to convey important information, so that all users can understand our content regardless of their colour perception.

Ongoing Improvements

Accessibility is an ongoing process for Eltham Man and Van. We review our website regularly and aim to fix issues that may make it harder for people to use our content and services. As we add or update features, we continue to apply WCAG 2.1 AA principles to maintain and improve accessibility across the site.

Contact for Accessibility Requests

If you experience any difficulty using the Eltham Man and Van website, or if you need information about our accessible Eltham man and van services in a different format, we want to hear from you. You can contact us using the contact form on our website or by using the general contact details published on our site.

Please tell us which page or part of the website you are having trouble with, and what type of assistive technology, browser or device you are using. We will review your request and do our best to provide the information you need and to improve the accessibility of our service for everyone.

Feedback and Alternative Arrangements

Your feedback helps us make the Eltham Man and Van website more accessible and useful. Where we are not able to provide accessible content in the way you need, we will try to offer an alternative method to access our Eltham man and van services, such as arranging information or bookings through another communication channel where possible.

We appreciate you taking the time to share any comments or concerns about accessibility so that we can continue to develop an inclusive online experience for all visitors.